NordicTrack ASR 1000 Elliptical Console Failure (2X) by: Jim Gurtner
Same thing happened to me. We had the NordicTrack ASR 1000 for a few weeks and the console went dim and barely readable. The console was replaced under warranty; however, it went bad after the 1-year warranty was over. The console stays on and beeps on and off continuously; the buttons are not responsive. Called Nordictrack and they said it was a bad console. They want $400 for a new console.
Aug 21, 2010
NordicTrack ASR 1000 Consoles are Defective by: Anonymous
We purchased the NordicTrack ASR 1000 in Sept of 2008 directly from Nordictrack and my husband assembled it right away. We plugged in the machine to discover that the console did not work. I called Nordictrack and after paying the shipping fee they sent me a new one. The second console lasted until May of 2009 at which time the machine would turn on by itself and beep excessively. Called Nordictrack and they sent a tech to install our third console which lasted until March of 2010. I once again called Nordictrack and was told my warranty was over and it would be $400.00 for a new console with a very short guarantee on how long it would last. I weigh 125 pounds, am the only one who uses the machine, and it now sits in our bedroom unusable.
When you pay $1000.00 for a machine it should last more than 2 years! I also wrote a letter to Nordictrack and it went unanswered, so much for customer service.
