Life Fitness X7 Elliptical Consumer Review

by Lori N.

The good: The Life Fitness X7 elliptical gives you an excellent total body workout, a wide variety of programs, very comfortable stride spacing. The bad: RELIABILITY!!!!! This is a $4000 machine. With very few exceptions, I believe you get what you pay for. This is one of the exceptions. We have had this machine for just about three years and have already had it break twice. The first problem was with the stride adjustor. Our repair guy told us that Life Fitness knew this was an issue on this model and chose not to recall it. Instead, they chose to let the customers incur the costs of getting it fixed. Ok, we did and thought now we'd have the quality machine we paid for.

Then yesterday, I was working out when I heard a loud bang coming from the flywheel area. And immediately, the resistance became very strong. No matter what I did, the resistance stayed strong, even when I reduced it to level 1 on the advanced console. So now, whatever controls the resistance is broken. As it's Sunday, will have to wait who knows how long to get someone out here to find out how much this repair will cost us.

To conclude, this machine is wonderful as long as you don't use it much!! Very disappointed and angry that a company with a stellar reputation like Life Fitness could put out such an inferior product like this. I have looked at other sites to see if anyone else had these issues and found on Amazon 5 reviews. The ones who love it just bought it and the ones who hate it have also had it a couple of years and have found out how unreliable it is!!

I notice LifeFitness does not make the X7 anymore which tells me all I need to know.

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