NordicTrack E9 ZL Elliptical Review

by Roger
(West Yorkshire, Great Britain)

Bought this brand new from Fitness Superstore and paid £105 extra to have is assembled and working. Within five minutes of use an audible clunk was transmitted from the rear flywheel. Customer service from Fitness Superstore is non existent, they just pass on the problem to iconeurope and they are simply a disgrace. No tangible help, they first of all told me I was in a queue and would be dealt with in a day or so, in the meantime I was told not to use the machine but would I mind taking a video of the problem and emailing to them. The customer service advisor was blunt to the point of rudeness.
At the time of writing my machine is still not working, the only efficient thing about this purchase has been the speed in which the money left my account to pay for it.

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